Child Safety Policy | BuddyBuddy

Last Updated: March 22, 2026

BuddyBuddy is committed to preventing child sexual abuse and exploitation (CSAE) on our platform. This policy outlines our zero-tolerance stance, the measures we take to protect children, and how we respond to violations.

Our Commitment

BuddyBuddy has zero tolerance for child sexual abuse and exploitation (CSAE) in any form. This includes, but is not limited to:

Child sexual abuse material (CSAM), including AI-generated material
Grooming or solicitation of minors
Sextortion of minors
Trafficking of minors for sexual purposes
Any content that sexualizes or endangers children
Sharing, distributing, or requesting CSAM
Any conduct that facilitates the sexual exploitation of children

Any account found to be involved in CSAE of any kind will be immediately and permanently banned.

Age Requirement and Enforcement

BuddyBuddy is an adults-only platform. All users must be 18 years of age or older.

We enforce this requirement through:

Date of birth declaration at registration — users who declare an age below 18 are immediately logged out and their account is locked for 24 hours, preventing re-registration with the same credentials on any device
Phone number verification — users can verify their phone number to confirm their identity
Liveness detection — users can complete biometric verification to confirm they are a real person
User reporting — if a user is suspected of being a minor, other users can report them and we will investigate and take action
Cooldown enforcement — a 24-hour lockout is applied both locally on the device and server-side on the account when a user declares they are under 18, preventing circumvention by switching devices or clearing app data

Prevention Measures

BuddyBuddy employs multiple layers of prevention:

No minors on the platform — Our strict 18+ policy and multi-factor verification process are designed to prevent minors from accessing BuddyBuddy
User reporting — All users can report suspected CSAE directly within the app using the dedicated “Child exploitation or abuse” report category
Immediate escalation — Reports in the “Child exploitation or abuse” category trigger immediate account review, without waiting for multiple reports
Community Guidelines — Our Community Guidelines explicitly prohibit all forms of CSAE
Account review — Reported accounts are placed under review and suspended pending investigation
Auto-block — When a user submits a report, the reported user is automatically blocked, immediately cutting off all contact

How We Handle CSAM

When BuddyBuddy becomes aware of potential CSAM or CSAE activity:

Immediate action — The content is removed and the account is suspended
Law enforcement reporting — We report all known or suspected CSAM to the relevant law enforcement authorities as required by applicable law
Evidence preservation — We preserve relevant account data and content as required by law to assist law enforcement investigations
Account termination — Accounts involved in CSAE are permanently banned with no possibility of reinstatement
Cooperation with authorities — We cooperate fully with law enforcement investigations related to child exploitation

Reporting Concerns

In-App Reporting

Users can report suspected child exploitation or abuse directly within BuddyBuddy:

Navigate to the user’s profile or open a direct message conversation
Tap the menu icon
Select Report
Choose Child exploitation or abuse as the reason
Submit the report

Reports in this category are treated as highest priority and trigger immediate account review.

External Reporting

You can also report concerns to:

BuddyBuddy: support@buddybuddy.ch
Local law enforcement: Contact your local police for immediate dangers

For urgent or dangerous situations involving a child, contact the police immediately.

Child Safety Point of Contact

BuddyBuddy has designated a child safety point of contact responsible for addressing CSAE-related matters:

Email: legal@buddybuddy.ch

This contact is responsible for:

Receiving and triaging CSAE reports
Coordinating with law enforcement
Ensuring compliance with applicable child safety laws
Overseeing the implementation of this policy

Compliance

BuddyBuddy complies with applicable child safety laws, including:

Swiss Criminal Code provisions regarding child sexual exploitation
Google Play’s Child Safety Standards policy

We regularly review and update our policies and practices to reflect evolving legal requirements and industry best practices, including the Tech Coalition’s Voluntary Framework for Industry to Counter Online Child Sexual Exploitation and Abuse.