Terms of Service

Last Updated: July 2, 2026

Effective Date: June 15, 2026

1. Agreement to Terms

By accessing or using the BuddyBuddy mobile application (“App”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the App.

These Terms constitute a legally binding agreement between you and Marco Barnobi, a natural person resident at Schiffbaustrasse 9C, 8005 Zürich, Switzerland, who operates the BuddyBuddy application as a sole operator (“we”, “us”, or “our”). References to “BuddyBuddy” in these Terms refer to the App operated by Marco Barnobi. The App may be distributed under the name “BuddyBuddy” or “BuddyBuddy App”; both names refer to the same application, and references to “BuddyBuddy” or the “App” in these Terms apply to either.

Contact: legal@buddybuddy.ch

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, INCLUDING LIMITATIONS OF LIABILITY, INDEMNIFICATION OBLIGATIONS, AND DISPUTE RESOLUTION PROCEDURES.

2. Eligibility

To use BuddyBuddy, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into a binding agreement
  • Not be prohibited from using the App under applicable laws
  • Not have been previously banned from the App
  • Not be a resident of a jurisdiction where use of such apps is prohibited

By using the App, you represent and warrant that you meet all eligibility requirements. We reserve the right to verify your eligibility at any time and to terminate accounts that do not meet these requirements.

3. Account Registration

3.1 Account Creation

You create an account by registering with your phone number and verifying it with a one-time SMS code. During registration you provide:

  • A valid phone number, verified by SMS code
  • Your date of birth
  • A display name
  • A gender selection (you may choose “prefer not to say”)
  • A profile photo

You may optionally link a Google or Apple account to your profile, in which case we receive the email address, display name, and profile picture associated with that account (see Section 11.4). Additional optional profile information (such as languages, social links, and an Instagram handle) may be provided through the App after account creation. The handling of all this information is described in our Privacy Policy, Section 3.

3.2 Account Accuracy

You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your account credentials and any linked sign-in accounts secure and confidential
  • Not share your account with others
  • Notify us immediately of any unauthorized access
  • Use only one account per person

3.3 Account Responsibility

You are solely responsible for all activities that occur under your account. You accept all risks of unauthorized access to your account.

3.4 Account Verification

We reserve the right, but have no obligation, to verify the information you provide. We may request additional information or documentation to verify your identity or age at any time.

BuddyBuddy also offers an optional liveness verification flow that you may complete to obtain a “verified” badge on your profile. Liveness verification is voluntary; declining does not prevent account creation or general use of the App, but you will not display the badge, and certain features that require verified status may be unavailable to you (for example, creating promoted listings, and — where we enable it — joining certain hangouts). The check runs entirely on your device and no image, video, or face data is uploaded or stored — only the verification result and timestamp are recorded. See our Privacy Policy, Section 15, for details.

4. Service Description and Modifications

4.1 Service Description

BuddyBuddy is a platform that enables users to create, discover, and join social activities with other users. We provide the technology platform only and do not organize, host, or participate in any activities.

In these Terms, an “activity” — also referred to in the App as a “hangout” — means any meetup, event, or get-together that a user creates, discovers, or joins through the App. The two terms are used interchangeably, and everything in these Terms that applies to an “activity” applies equally to a “hangout.”

4.2 Service Modifications

WE RESERVE THE RIGHT TO MODIFY, SUSPEND, OR DISCONTINUE THE APP OR ANY FEATURE AT ANY TIME, WITH OR WITHOUT NOTICE, FOR ANY REASON. This includes but is not limited to:

  • Adding, modifying, or removing features
  • Changing the user interface
  • Modifying algorithms and content display
  • Changing technical requirements
  • Imposing usage limits
  • Discontinuing the App entirely

4.3 No Guaranteed Availability

We do not guarantee that the App will be available at all times. The App may be unavailable due to:

  • Scheduled or unscheduled maintenance
  • Technical issues or outages
  • Third-party service failures
  • Force majeure events
  • Our sole discretion

4.4 Beta Features

We may offer beta or experimental features. These features are provided “as is” without any warranties and may be modified or discontinued at any time.

4.5 Proximity-Based Discovery (Essential Feature)

BuddyBuddy is fundamentally a proximity-based activity platform. The ability to discover and connect with users near an activity’s location is an essential feature of the service, without which the App cannot fulfill its core purpose.

How proximity works:

  • When you create an activity, other users who are near the activity’s location may be shown to you as potential invitees
  • The App displays an approximate distance (e.g., “3 km away”) between each user and the activity location — not between users
  • Your precise GPS coordinates are never shared with other users. Only a rounded, approximate distance calculated from the activity’s published location is displayed
  • Distance is calculated using your device’s location data, which you provide through your device’s location permission

Your controls:

  • You can adjust your “Distance Visibility” setting in Settings > Privacy, which has three options: Show (other users see your approximate distance from an activity), Nearby (users see only a coarse “nearby” indication when you are close, without a specific distance), and Hidden (your distance is not shown and you are excluded from proximity-based suggestion lists)
  • You can revoke location permissions entirely through your device settings, which will limit certain App features but will not prevent account usage
  • Depending on your Distance Visibility setting, you may still appear in proximity-based user lists — for example under “Nearby” — except when you select “Hidden,” which removes you from those lists

By using BuddyBuddy, you acknowledge and agree that:

  • Proximity-based discovery is an essential feature of the service
  • Your approximate distance from activity locations may be displayed to activity hosts (subject to your privacy settings)
  • Disabling location permissions will limit your ability to use proximity-based features
  • We do not disclose your precise location to any other user

For more details on how location data is collected, processed, and protected, see our Privacy Policy, Section 3.3.

5. User Conduct

5.1 Acceptable Use

You agree to use the App only for lawful purposes and in accordance with these Terms and our Community Guidelines.

5.2 Prohibited Conduct

You agree NOT to:

Content Violations:

  • Post false, misleading, or deceptive information
  • Upload content you don’t have rights to share
  • Post content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or invasive of privacy
  • Post sexually explicit or pornographic content
  • Post content promoting violence, discrimination, hatred, or illegal activities
  • Post content that infringes intellectual property rights
  • Post spam, advertisements, or promotional material

Behavioral Violations:

  • Harass, bully, intimidate, or threaten other users
  • Stalk or follow users without consent (online or offline)
  • Impersonate any person or entity
  • Use the App for commercial purposes without authorization
  • Spam or send unsolicited messages
  • Engage in any form of discrimination
  • Create fake profiles or misrepresent your identity
  • Solicit money or financial information from other users

Technical Violations:

  • Attempt to gain unauthorized access to the App or its systems
  • Use automated means (bots, scrapers, crawlers) to access the App
  • Interfere with or disrupt the App’s functionality
  • Circumvent security features or access controls
  • Reverse engineer, decompile, or disassemble the App
  • Attempt to extract source code or underlying data
  • Introduce viruses, malware, or harmful code
  • Overload or stress-test our systems

Safety Violations:

  • Create activities for illegal purposes
  • Use the App to facilitate real-world harm
  • Collect or harvest user information without consent
  • Share other users’ personal information without consent
  • Engage in any activity that could endanger users
  • Engage in, facilitate, or promote child sexual abuse or exploitation (CSAE) in any form
  • Use the App while impaired by drugs or alcohol

5.3 Reporting Violations

If you encounter any violations, please report them to support@buddybuddy.ch. We are under no obligation to investigate or act on reports, but we may do so in our sole discretion.

5.4 Enforcement

We may, in our sole discretion and without prior notice:

  • Remove any content that violates these Terms
  • Warn, suspend, or permanently ban users
  • Report illegal activity to law enforcement
  • Take any other action we deem appropriate

6. Activities and Meetups

6.1 Activity Creation

When creating activities, you agree to:

  • Provide accurate information about the activity
  • Set appropriate, safe, and legal locations
  • Manage participant requests responsibly
  • Attend activities you create (or cancel with reasonable notice)
  • Ensure activities comply with all applicable laws
  • Not create activities for commercial purposes without authorization

6.2 Activity Participation

When joining activities, you agree to:

  • Provide accurate information in join requests
  • Attend activities you’ve committed to (or notify the host if you cannot)
  • Behave respectfully toward other participants
  • Leave activities through the App if you cannot attend
  • Follow any reasonable rules set by the activity host

6.3 Safety Disclaimer

IMPORTANT - PLEASE READ CAREFULLY:

BuddyBuddy is a technology platform that facilitates connections between users. WE DO NOT:

  • Verify the legal identity of users (apart from the optional on-device liveness check described in our Privacy Policy, Section 15, which only confirms that a live person is present in front of the camera and does not verify legal identity, name, age, or any other claim)
  • Conduct background checks
  • Screen or vet users in any way
  • Guarantee the accuracy of user profiles
  • Guarantee user safety
  • Supervise or monitor activities
  • Guarantee that activities will occur as described

YOU ARE SOLELY RESPONSIBLE FOR YOUR OWN SAFETY when meeting other users. We strongly recommend:

  • Meeting in public places
  • Informing friends or family of your plans
  • Sharing your location with trusted contacts
  • Trusting your instincts - leave if you feel unsafe
  • Not sharing sensitive personal or financial information
  • Reporting any suspicious or dangerous behavior
  • Taking your own transportation to and from activities

6.4 No Liability for User Interactions

WE ARE NOT RESPONSIBLE FOR THE CONDUCT OF ANY USER, WHETHER ONLINE OR OFFLINE. You acknowledge and agree that:

  • Users are independent third parties, not our employees or agents
  • We have no control over user behavior
  • We are not responsible for any damages, injuries, losses, or harm arising from your interactions with other users
  • You release us from any and all claims arising from user interactions
  • You assume all risks associated with meeting other users

6.4A No Agreement With BuddyBuddy; Organizer Responsibility

Every activity is created, organized, and run by a user, not by BuddyBuddy. When you create or join an activity, any resulting arrangement, understanding, or agreement — whether to meet, participate, host, pay, or attend — is made directly between the organizer and the participants. BuddyBuddy is not the organizer, host, or a party to that arrangement, and acts only as a neutral technology platform that connects users. The organizer is solely responsible for planning, running, and the safety and legality of the activity, and each participant is solely responsible for their own decision to attend and for their own conduct. This applies to all activities, whether free or ticketed (ticketed events are additionally governed by Section 6.6).

6.4B Ideas and Organizer-less Activities

Some activities are presented as ideas or suggestions — prompts for things to do that have no organizer, host, or leader. BuddyBuddy may generate, suggest, or surface such ideas to help users find things to do, but suggesting or displaying an idea does not make BuddyBuddy the organizer, host, promoter, or sponsor of it, and does not create any responsibility on our part for whether, how, when, where, or whether safely it takes place. Where an activity has no organizer, there is no organizer at all — the activity is not run by us or by any single user on our behalf. Each participant who chooses to attend or take part does so independently, at their own risk, and is solely and privately responsible for their own participation, conduct, and safety, and for ensuring their participation is lawful. Participants in an organizer-less activity are independent third parties with respect to one another and to us; no participant acts as our agent, and we are not a party to any arrangement among them.

6.5 Activity Cancellation

We reserve the right to cancel or remove any activity at any time, for any reason, without notice or liability.

6.6 Tickets and Payments

Some hangouts are ticketed: the organizer sets a price, and tickets are sold through the organizer’s own Stripe account, which they connect to BuddyBuddy. BuddyBuddy charges no fee and never receives, holds, or handles your payment — the full ticket price (less Stripe’s own processing fees) goes directly to the organizer. To join a ticketed hangout you must buy a ticket: tapping Join opens a Stripe-hosted checkout page created for that hangout, where you pay the organizer directly.

When you buy a ticket you provide an email address — the address your ticket is sent to. That email is shared with the event organizer (it appears in their Stripe dashboard) so they can deliver your ticket and contact you about the event, including any cancellation or refund. You agree to this sharing in the app before you pay.

So that you can reach the organizer about a ticket, cancellation, or refund, the organizer’s contact email (from their Stripe account) is shared with you — ticket-related emails (refund, removal, cancellation) are set so that replying reaches the organizer directly. Organizers agree to this when they set a ticket price.

You are admitted to the hangout only after Stripe confirms your payment. Admission can take a short time after you pay. In the rare case the hangout fills up or is cancelled before your payment is confirmed, your payment is refunded and you are not added.

The organizer is the seller and merchant of record for their event. BuddyBuddy only surfaces the listing and creates the checkout on the organizer’s account. We are not the organizer, host, producer, seller, or payment processor of any event. Specifically:

  • The organizer is solely responsible for running the event as described, honoring tickets sold, and any refunds, cancellations, or disputes. Refunds are always funded from the organizer’s own Stripe balance, never by BuddyBuddy (see “Automatic refunds” below).
  • The organizer is solely responsible for all applicable taxes and VAT/GST on their ticket sales.
  • Connecting Stripe and accepting payments are subject to Stripe’s terms and privacy policy and the Stripe Connected Account Agreement, between the organizer and Stripe.

Automatic refunds. To protect attendees, BuddyBuddy may issue refunds on the organizer’s behalf — automatically when a ticketed hangout is cancelled or when the organizer removes a paid attendee, or at the organizer’s request from within the App. By connecting Stripe and selling tickets, the organizer authorizes BuddyBuddy to initiate these refunds on their connected Stripe account. Every refund is funded from the organizer’s own Stripe balance (Stripe’s original processing fee is not returned), and the organizer remains responsible for keeping sufficient funds available; where a refund cannot be completed immediately, Stripe queues and completes it as the organizer’s balance allows. BuddyBuddy initiating a refund does not make BuddyBuddy the seller, merchant of record, or a party to the sale, and we do not guarantee the timing of any refund.

Any ticket purchase is solely between you and the organizer (via Stripe), at your own risk. Before you pay, the App reminds you that tickets are sold by the organizer, not by BuddyBuddy.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BUDDYBUDDY IS NOT LIABLE FOR ANY LOSS, DAMAGE, OR HARM ARISING FROM A TICKETED EVENT OR A TICKET PURCHASE, including non-occurrence, cancellation, or misdescription of the event, non-delivery or non-refund of a ticket, the conduct of the organizer or other attendees, payment-processing errors, or any dispute with an organizer or seller. Disputes about an event or its tickets are between you and the organizer. This Section is in addition to the disclaimers in Sections 11, 12, and 13.

6.7 Entry Tickets and Check-In

Some hangouts use an entry ticket and check-in system: when you join, the App may issue you a single-use QR code that the organizer, or a person they designate as a door scanner, scans at the entrance to admit you and record your attendance. This system may be used for both free and ticketed hangouts. By joining such a hangout, you agree that your name, profile photo, and check-in status may be shown to the organizer and their designated door scanners for the purpose of managing entry. Your entry ticket is personal to you and single-use; do not share your QR code with anyone else. How check-in data is handled is described in our Privacy Policy.

7. User Content

7.1 Your Content

“User Content” includes all content you submit, upload, or share through the App, including:

  • Profile information and photos
  • Activity descriptions and photos
  • Messages and communications
  • Reviews, ratings, or feedback
  • Any other content you provide

The optional liveness verification flow does not produce User Content: it runs on-device and we only store the verification result and timestamp (no image, video, or face data). See our Privacy Policy, Section 15, for details.

7.2 Content License

You retain ownership of your User Content. However, by submitting User Content, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable, transferable license to:

  • Use, copy, store, and back up your User Content
  • Display and distribute your User Content to other users
  • Modify, adapt, and create derivative works (e.g., for formatting or display purposes)
  • Use your User Content for promotional and marketing purposes
  • Analyze your User Content for service improvement
  • Use your User Content to train machine learning models or algorithms

This license survives termination of your account for content that has been shared with other users or incorporated into the App.

7.3 Content Responsibility

You are solely responsible for your User Content. You represent and warrant that:

  • You own or have all necessary rights to your User Content
  • Your User Content does not violate any third-party rights (including intellectual property, privacy, or publicity rights)
  • Your User Content complies with these Terms and all applicable laws
  • Your User Content is accurate and not misleading
  • You have obtained consent from any individuals appearing in your photos

7.4 Content Monitoring

We have no obligation to monitor User Content, but we reserve the right to:

  • Review, screen, or monitor any User Content
  • Remove or refuse to display any User Content
  • Disclose User Content to law enforcement or other parties as required by law

7.5 Content Removal

We may remove any User Content at any time, for any reason, without notice. We are not responsible for any deletion, modification, or loss of User Content.

7.6 No Endorsement

User Content does not reflect our views or opinions. We do not endorse any User Content or any user.

7.7 Photos Shared in Chats and Event Albums

  • You may share photos in a direct message or in a hangout’s group chat, where they collect into the hangout’s event album visible to that hangout’s participants.
  • Short retention: shared photos are temporary. Photos shared in a direct message or in a hangout’s event album are automatically deleted from our storage approximately 7 days after upload. Save any photo you want to keep to your own device. We are not responsible for photos lost to this automatic deletion.
  • Usage limits: to keep the Service available and to prevent misuse of storage, the number of photos you may upload is limited (per upload, per album, and per month). These limits are generous for ordinary use and may be adjusted over time.
  • Consent of people pictured: you confirm you have the right to share each photo and have the consent of anyone appearing in it. You must not share photos that are unlawful, non-consensual, or otherwise violate these Terms or our Community Guidelines; such content may be removed and may lead to account action.

8. Privacy and Communications

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using the App, you consent to our data practices as described in the Privacy Policy.

We send you two distinct categories of communications. Your consent is structured accordingly:

(a) Operational and service communications — required by the App. By creating an account or using the App, you accept that we will send you operational messages necessary to provide the service, via email, push notification, and, where you have provided a phone number, SMS. These include:

  • Transactional messages: account verification, security alerts, password resets, account-deletion confirmations, and other account-related notices
  • Service messages: activity updates, chat notifications, join requests, and other messages necessary to deliver the App’s core functionality
  • Important notices: material changes to these Terms or to our Privacy Policy

These communications are sent on the basis of contract performance and (where applicable) legal obligation. You cannot opt out of operational and service communications while your account is active, but you can adjust delivery channels in Settings > Notifications (e.g., disable push notifications). Standard SMS rates from your carrier may apply.

(b) Product-news and marketing communications — sent only with your separate consent. App updates, new feature announcements, launch notifications, event invitations, special offers, surveys, re-engagement messages, and other promotional or marketing communications are sent only where you have given your separate consent, as further described in our Privacy Policy, Section 14A. Marketing consent is not bundled with account creation; you can use the App without consenting to marketing.

You can withdraw your marketing consent at any time, free of charge, by:

  • Using the unsubscribe link included in every marketing email
  • Toggling email or notification preferences in Settings > Notifications
  • Emailing legal@buddybuddy.ch with the subject “Unsubscribe”

Withdrawal of marketing consent does not affect operational or service communications under (a) above and does not affect the lawfulness of marketing carried out before withdrawal.

9. Subscriptions and Payments

9.1 BuddyBuddy Pro

BuddyBuddy offers an optional premium subscription (“BuddyBuddy Pro”) that provides access to additional features. Available subscription plans include:

  • Weekly subscription
  • Monthly subscription
  • Yearly subscription

BuddyBuddy may also offer one or more higher premium tiers (for example, “BuddyBuddy Premium”) and optional consumable items such as credits, boosts, or similar in-app purchases that provide additional visibility or features. Where offered, these are shown to you in the App with their current price and terms before purchase and are subject to this Section 9. Not all tiers or items are available at all times or in all regions.

9.2 Auto-Renewal

BuddyBuddy Pro subscriptions are auto-renewable. Your subscription will automatically renew at the end of each billing period unless you cancel at least 24 hours before the end of the current period. Your App Store or Google Play account will be charged for renewal within 24 hours prior to the end of the current period at the rate of your selected plan.

9.3 Billing

Payment is charged to your Apple App Store or Google Play Store account at confirmation of purchase. Subscription prices are displayed in the app and may vary by region.

9.4 Managing and Cancelling Subscriptions

You can manage or cancel your subscription at any time through your device’s subscription settings:

  • iOS: Settings → Apple ID → Subscriptions
  • Android: Google Play Store → Subscriptions

Cancellation takes effect at the end of the current billing period. You will retain access to Pro features until the end of your paid period.

9.5 Refunds

Refund requests are handled by Apple or Google according to their respective refund policies. We do not process refunds directly.

9.6 Price Changes

We may change subscription prices at any time. Price changes take effect at the start of the next subscription period following the date of the price change. Your continued use of the subscription after the price change constitutes your agreement to pay the new price.

10. Intellectual Property

10.1 Our Property

The App and all its components, including but not limited to:

  • Software and code
  • Design, layout, and user interface
  • Graphics, icons, and images
  • Text and content (excluding User Content)
  • Trademarks, logos, and branding
  • Algorithms and data structures
  • Documentation and materials

are owned by us or our licensors and protected by intellectual property laws worldwide. All rights not expressly granted are reserved.

10.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes in accordance with these Terms. This license does not include the right to:

  • Modify, copy, or create derivative works
  • Reverse engineer, decompile, or disassemble the App
  • Remove or alter any proprietary notices
  • Use the App for commercial purposes
  • Sublicense or transfer your rights

10.3 Trademarks

“BuddyBuddy” and associated logos, names, and slogans are our trademarks. You may not use our trademarks without our prior written consent. Any unauthorized use may violate trademark, copyright, and other laws.

10.4 Feedback

If you provide feedback, suggestions, ideas, or improvements about the App (“Feedback”), you:

  • Grant us a perpetual, irrevocable, worldwide, royalty-free license to use the Feedback
  • Waive any rights to compensation or attribution
  • Acknowledge that we may already be developing similar ideas
  • Agree that we have no obligation to use or implement your Feedback

11. Third-Party Services

11.1 Third-Party Integrations

The App uses third-party service providers including, without limitation:

  • Firebase (Google) for infrastructure, authentication, database, cloud storage, push notifications (FCM), analytics, and crash reporting
  • Google Maps Platform for location services, mapping, geocoding, and places search
  • Google Gemini API for AI-assisted activity-label suggestions and pre-screening of activity content for safety
  • Apple App Store / Google Play for app distribution and subscription billing
  • RevenueCat for subscription entitlement management
  • Postmark for transactional and (where you have consented) marketing email delivery
  • Stripe for payment processing on ticketed hangouts, via Stripe Connect (organizer onboarding and payouts, and buyer checkout)

A complete and up-to-date list of service providers, the data they process, the purpose of processing, and applicable transfer safeguards is set out in our Privacy Policy, Section 6.1, which is incorporated into these Terms by reference.

Your use of these services is also subject to their respective terms and privacy policies. We are not responsible for the practices of third-party services.

The App may contain links to third-party websites, services, or content. We:

  • Do not control or endorse third-party content
  • Are not responsible for third-party practices
  • Make no representations about third-party content
  • Are not liable for any harm arising from third-party services

11.3 App Stores

The App is distributed through Apple App Store and Google Play Store. Your use is also subject to their respective terms. In case of conflict, the more restrictive terms apply.

11.4 Third-Party Authentication Services

You may choose to register or sign in using third-party authentication services. By using these services, you agree to their respective terms:

Sign in with Google:

Sign in with Apple:

Phone Number Authentication:

  • By using phone number authentication, you consent to receiving SMS verification codes
  • Standard SMS rates from your carrier may apply
  • We use Firebase Authentication (Google) to process phone verification

You are responsible for maintaining the security of your third-party authentication accounts. We are not responsible for any unauthorized access resulting from compromise of your third-party accounts.

12. Disclaimers

12.1 “As Is” and “As Available”

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Implied warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy, reliability, or completeness
  • Uninterrupted or error-free operation
  • Security or freedom from viruses
  • Suitability for your needs

12.2 No Guarantees

We do not guarantee that:

  • The App will be available at all times
  • The App will be secure or error-free
  • Defects will be corrected
  • The App will meet your expectations
  • Any results will be achieved
  • User Content or data will not be lost
  • The App will be compatible with your device

12.3 User Verification Disclaimer

WE DO NOT CONDUCT BACKGROUND CHECKS OR LEGAL-IDENTITY VERIFICATION OF USERS, AND WE DO NOT SCREEN USERS. The optional on-device liveness check described in our Privacy Policy, Section 15, only confirms that a live person is present in front of the camera; it does not verify legal identity, name, age, or any other user claim, and the resulting “verified” badge should not be treated as such by you. We make no representations or warranties about:

  • The identity of users
  • The accuracy of user profiles
  • The background or character of users
  • The safety or trustworthiness of users
  • The legality of user activities

12.4 Activity Disclaimer

We are not responsible for:

  • The organization, conduct, or outcome of any activity
  • The accuracy of activity descriptions
  • The safety of activity locations
  • The behavior of activity participants
  • Any injuries, damages, or losses at activities

12.5 Jurisdictional Variations

Some jurisdictions do not allow certain warranty disclaimers. In such jurisdictions, our disclaimers apply to the maximum extent permitted by law.

13. Limitation of Liability

13.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, or business
  • Loss of data or information
  • Loss of goodwill or reputation
  • Personal injury, death, or property damage
  • Damages arising from user interactions or activities
  • Damages arising from third-party services
  • Damages arising from unauthorized access to your account
  • Damages arising from viruses or malware
  • Any other intangible losses

REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY (contract, tort, negligence, strict liability, or otherwise), even if we have been advised of the possibility of such damages.

13.2 Maximum Liability Cap

OUR TOTAL AGGREGATE LIABILITY for all claims arising from or related to these Terms or the App SHALL NOT EXCEED THE GREATER OF:

  • The amount you paid us (if any) in the 12 months preceding the claim, OR
  • One hundred euros (€100)

13.3 Essential Purpose

The limitations in this section apply even if any limited remedy fails of its essential purpose.

13.4 Basis of the Bargain

You acknowledge that the limitations of liability in this section are an essential element of the agreement between us, and that we would not provide the App without these limitations.

13.5 Consumer Rights

Nothing in this section excludes or limits liability that cannot be excluded under applicable law, including:

  • Liability for death or personal injury caused by our negligence
  • Liability for fraud or fraudulent misrepresentation
  • Any other liability that cannot be excluded under EU, Swiss, or other applicable consumer protection laws

14. Indemnification

14.1 Your Indemnification Obligations

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless BuddyBuddy, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, partners, licensors, and service providers (collectively, “Indemnified Parties”) from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees and legal costs) arising from or related to:

  • Your use or misuse of the App
  • Your User Content
  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Your violation of any third-party rights (including intellectual property, privacy, or publicity rights)
  • Your interactions with other users (online or offline)
  • Any activity created or participated in by you
  • Any inaccurate, false, or misleading information you provide
  • Your negligence or willful misconduct
  • Any claim by a third party related to your use of the App

14.2 Defense and Settlement

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, at your expense. You agree to cooperate with our defense of such claims. You shall not settle any claim without our prior written consent.

14.3 Survival

This indemnification obligation survives termination of your account and these Terms.

15. Termination

15.1 Termination by You

You may terminate your account at any time by:

When you delete your account, hangouts you are leading will be cancelled, your profile will no longer be visible to other users, and your friends and chat history will be affected. Account deletion cannot be undone.

15.2 Termination by Us

We may suspend, restrict, or terminate your account at any time, with or without cause, with or without notice, including but not limited to if:

  • You violate these Terms or our Privacy Policy
  • You engage in prohibited conduct
  • We believe your conduct may harm other users, us, or third parties
  • We receive complaints about your behavior
  • We are required to do so by law
  • We discontinue the App or any feature
  • For any other reason in our sole discretion

15.3 Effect of Termination

Upon termination:

  • Your right to use the App immediately ceases
  • Your license to use the App is revoked
  • We may delete your account and all associated data
  • We may retain certain data as required by law or for legitimate business purposes
  • You remain liable for any obligations incurred before termination
  • Provisions that by their nature should survive will survive (including Sections 7.2, 10, 12, 13, 14, 15.3, and 17)

15.4 No Refunds

Termination does not entitle you to any refund or compensation.

16. Dispute Resolution

16.1 Governing Law

These Terms and any disputes arising from them are governed by the laws of Switzerland, without regard to conflict of law principles.

16.2 Informal Resolution

Before initiating any formal dispute resolution, you agree to first contact us at legal@buddybuddy.ch and attempt to resolve the dispute informally for at least 30 days. Most disputes can be resolved this way.

16.3 Jurisdiction and Venue

For any disputes not resolved informally:

  • You agree to submit to the exclusive jurisdiction of the courts located in Switzerland
  • You waive any objection to venue in these courts

16.4 Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in class actions or class-wide arbitration.

16.5 Time Limitation

Any claim arising from or related to these Terms or the App must be filed within one (1) year after the cause of action arises, or be permanently barred.

16.6 Consumer Rights Preservation

If you are a consumer in the EU or Switzerland:

  • You retain all mandatory consumer protection rights under your local laws
  • You may bring proceedings in the courts of your country of residence
  • Nothing in these Terms limits your rights under applicable consumer protection laws

16.7 Consumer Dispute Resolution

If you are a consumer in the EU or Switzerland and we are unable to resolve a dispute informally (see Section 16.2), you may be entitled to refer the matter to an alternative dispute resolution (ADR) body or to your local consumer protection authority. We are not obliged to, and do not commit to, using any particular ADR body, but nothing in these Terms limits your statutory right to do so.

17. Changes to Terms

17.1 Right to Modify

We reserve the right to modify these Terms at any time, for any reason, in our sole discretion. Changes may include:

  • Adding, modifying, or removing provisions
  • Changing fees or payment terms (if applicable)
  • Changing eligibility requirements
  • Any other modifications we deem necessary

17.2 Notice of Changes

We will notify you of material changes by:

  • Posting updated Terms in the App
  • Updating the “Last Updated” date at the top
  • Sending you an email or in-app notification (for significant changes)
  • Requiring re-acceptance for material changes

17.3 Acceptance of Changes

Your continued use of the App after changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the App and terminate your account.

17.4 Review Responsibility

You are responsible for reviewing these Terms periodically. We recommend checking for updates regularly.

18. General Provisions

18.1 Entire Agreement

These Terms, together with the Privacy Policy, Community Guidelines, Child Safety Policy, and any other policies referenced herein, constitute the entire agreement between you and us regarding the App and supersede all prior agreements and understandings.

18.2 Severability

If any provision of these Terms is found invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the remaining provisions, which shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent.

18.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by us.

18.4 Assignment

  • You may not assign, transfer, or delegate these Terms or any rights without our prior written consent
  • We may assign, transfer, or delegate these Terms and our rights at any time without restriction or notice
  • Any attempted assignment in violation of this section is void

18.5 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights, except for the Indemnified Parties under Section 14.

18.6 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to: natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, epidemics, pandemics, network infrastructure failures, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

18.7 Notices

  • To you: We may send notices via email, in-app notifications, or by posting on the App
  • To us: You may send notices to legal@buddybuddy.ch
  • Notices are deemed received upon sending (for electronic notices)

18.8 Relationship of Parties

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us. You have no authority to bind us in any way.

18.9 Headings

Section headings are for convenience only and do not affect interpretation.

18.10 Language

These Terms may be translated into other languages. In case of conflict, the English version prevails.

19. Contact Us

If you have any questions, concerns, or feedback about these Terms, please contact us:

Email: legal@buddybuddy.ch Website: https://buddybuddy.ch

We aim to respond to all inquiries within 30 days.

20. Acknowledgment

By using BuddyBuddy, you acknowledge and agree that:

  • You have read, understood, and agree to be bound by these Terms of Service
  • You have read and agree to our Privacy Policy
  • You have read and agree to our Community Guidelines
  • You have read and agree to our Child Safety Policy
  • You meet all eligibility requirements
  • You understand the risks associated with meeting other users
  • You accept all limitations of liability and disclaimers
  • You agree to indemnify us as described herein
  • You waive any right to participate in class actions (to the extent permitted by law)

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE APP.

21. Special Provisions for EU and Swiss Users

21.1 Consumer Rights

If you are a consumer in the EU or Switzerland, the following applies:

  • Mandatory consumer protection rights under your local laws are preserved
  • You may have a right of withdrawal for certain transactions
  • Unfair contract terms under Directive 93/13/EEC may not be binding
  • You may bring proceedings in your country of residence

21.2 Right of Withdrawal

If applicable under your local laws, you may have the right to withdraw from this agreement within 14 days without giving any reason. However, by using the App, you expressly consent to the immediate provision of services and acknowledge that you lose your right of withdrawal once the services are fully performed.

21.3 Statutory Rights

Nothing in these Terms affects your statutory rights as a consumer that cannot be waived or limited by contract.

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These Terms of Service were last reviewed on July 2, 2026.