How to Export Your Data
You can download a copy of all your BuddyBuddy data directly from the app:
- Open BuddyBuddy and go to Settings (gear icon)
- Scroll to the Privacy & Legal section
- Tap Export My Data
- Tap Export to start the process
- Once ready, choose where to save or share your data file
Your export includes your profile, activities, messages, friends list, and more in a standard JSON format.
How to Delete Your Account
You can permanently delete your account and all associated data from within the app:
- Open BuddyBuddy and go to Settings (gear icon)
- Scroll to the bottom and tap Delete Account
- Review the information about what will be deleted
- Verify your identity via email or SMS code
- Confirm the deletion
Please note: Account deletion is permanent and cannot be undone. All your data — including your profile, activities, messages, and connections — will be permanently removed.
Contact Support
If you need help or have questions, you can reach us at:
Important Notice
The in-app methods described above are the primary and recommended way to export your data or delete your account. They provide immediate and reliable results.
While you may contact us by email, requests made via email do not guarantee execution. Please always try the in-app methods first.
If you are unable to use the in-app features (for example, if you cannot access your account), contact us at support@buddybuddy.ch and we will assist you.